PEIBWA is proud to present Driving Customer Success a virtual workshop facilitated by Nicole Osmond. Nicole helps companies succeed by cultivating a customer-committed mindset and approach. Nicole’s workshops are designed to be educational, engaging, and empowering. Some things she explores with participants:
Examine the important role Customer Experience has in your business.
Explore successes and gaps in customer experience, and why it matters.
Understand key Customer metrics to continually measure and evaluate your
Discover opportunities and cost-effective ways to boost your business
through a customer committed approach.
For more details on this workshop, see below.