PEIBWA is proud to present Driving Customer Success a virtual workshop facilitated by Nicole Osmond. Nicole helps companies succeed by cultivating a customer-committed mindset and approach. Nicole’s workshops are designed to be educational, engaging, and empowering. Some things she explores with participants:
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Examine the important role Customer Experience has in your business.
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Explore successes and gaps in customer experience, and why it matters.
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Understand key Customer metrics to continually measure and evaluate your
performance.
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Discover opportunities and cost-effective ways to boost your business
through a customer committed approach.
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And more….
For more details on this workshop, see below.
